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Customer Service

Shipping & Delivery
All orders are usually processed and shipped within 24 hours of the receipt. We ship via UPS or FedEx Ground unless other arrangements are made. .
Privacy & Security
Information Security Concerns When you place an order online, your personal information and credit card or debit card information is encrypted using 128 bit encryption technology, before such information is sent over the Internet. We use this encryption technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that cannot be accessed from the Internet, to keep it secure and safe from hackersor other third parties. We use industry-approved encryption software called Secure Sockets Layer (SSL). SSL technology will ensure that only encrypted (i.e., scrambled) information is being transmitted between secure sites, pages or other locations, as explained more fully, below. When you are about to submit personal information on a web page -- like your name, address or credit card number -- it's easy to know whether you are in a secure environment. Pages using Secure Sockets Layer, 128 bit encryption will have URLs that start with HTTPS instead of HTTP. Please contact Dirty Brands customer service if you have any questions or concerns. .
Returns & Replacements
ALL SALES ARE FINAL. Used merchandise will not be accepted for credit or exchange. Manufactured defects or items with concealed damages as a result of packaging or shipping will be accepted for return. All merchandise must be returned in it original packaging. And free of all customers marking and labeling. All items must have a return authorization number in order to be accepted. A return item deemed ‘saleable’ is subject to a restocking fee or may be returned to the customer at their expense. Close-Outs and discontinued items will not be returnable for credit or replacement. All Return Authorizations expire 30 days from date of issue. Please contact Dirty Brands LLC. customer service to obtain a Return Authorization number. .
2257 Compliance
In compliance with United States Code, Title 18, Section 2257, all models, actors, actresses and other persons appearing in any visual depiction of content whether actual sexually explicit conduct, simulated sexual content or otherwise, displayed on the website were at least eighteen (18) years of age at the time such depictions were created. All other visual depictions displayed on the website are exempt from the provision of 18 U.S.C. Section 2257 and 28 C.F.R. 75 because such visual depictions do not consist of depictions of conduct as specifically listed in 18 U.S.C Section 2256 (2) (A) through (D), but are merely depictions of non-sexually explicit nudity, or are depictions of simulated sexual conduct, or are otherwise exempt because the visual depictions were created prior to July 3, 1995 .
Contact Information

Address:

1521 Alton Road Suite# 339-B
Miami Beach, FL 33139

Customer service: 888-601-1990
.